FREQUENTLY ASKED QUESTIONS
What kind of bags can I find in Mikos Store?
Mikos Store offers you tote bags and make-up bags in addition to customizable clutches in various colors and designs. We add color to your life with our fun and energetic designs that suit every taste.
How can I customize the bags to my personal taste?
You can personalize your tote or clutch bag with color and embroidery features. You can use the personalization form on our website to create a bag that reflects your own unique style.
Are there any discounts or promotions for new customers at Mikos Store?
Yes, we offer a 10% discount on your first purchase. You can also sign up to our website to be informed about campaigns and surprises.
How long does it take for products to be delivered and what is your return policy?
Our products are delivered within 15 business days after your order. We also offer a return option for our products under certain conditions. For detailed information, you can review the return policy page on our website.
How can I track the status of my order?
When your order reaches us, you are notified by e-mail. When your order is delivered to the cargo company, we send you another e-mail with a tracking number. In addition, the cargo company sends an SMS to your phone to let you know that your order is on its way. If you think you have not received an e-mail regarding this process, we kindly ask you to check your junk mail box.
How is my security ensured when shopping at Mikos Store?
The security of our customers is very important to us. That's why we offer a shopping experience protected by a 256 Bit SSL security certificate.
How is the material quality of the bags in Mikos Store?
As Mikos Store, we attach great importance to the quality of our products. Our bags are produced using high quality materials in terms of durability and aesthetics. The bandanas and embroidery threads in our products are 100% cotton.
How should I maintain the bag I purchased?
For the longevity of your bag, we recommend that you protect it from direct sunlight and moisture. For detailed care instructions, you can review the cardboard labels sent with the product and the care recommendations in the product details on our website.
What payment methods can I use at Mikos Store?
You can shop securely on our website using the Iyzico payment method.
I want to buy a gift from Mikos Store. Do you have special packaging or gift card options?
Yes, our products are prepared in a special cardboard box suitable for sending as a gift. Your gift note can also be placed in your package according to your preference.
How can I get help if I have a problem or question?
Our customer service is happy to help you with any questions or problems you may have. You can reach us via our contact page.
How can I get information about new products and updates in Mikos Store?
You can sign up to our website to receive information about our new products and updates or get the latest news by subscribing to our newsletter.