Privacy Policy

Effective Date: October 13, 2025
Last Updated: October 13, 2025

Mikos Store Grup İç ve Dış Ticaret Limited Şirketi (“Mikos Store”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit https://mikosstore.com/en-uae (the “Website”) and when you make purchases from us.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: name, surname, email address, phone number, and shipping/billing address.

  • Payment Information: processed securely via iyzico (we do not store your card details).

  • Technical Data: IP address, browser type, device information, cookies, and analytics data through Shopify.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders,

  • Manage payments and refunds,

  • Provide customer support,

  • Improve our website and services,

  • Comply with legal obligations.

3. Legal Basis for Processing

We process your information based on:

  • Your consent,

  • Performance of a contract (processing your order),

  • Compliance with legal obligations,

  • Our legitimate interests (fraud prevention, analytics, and marketing improvements).

4. Data Storage and Transfers

All data is securely stored on Shopify servers, which may be located outside your country of residence.
 We comply with the EU General Data Protection Regulation (GDPR) and UAE Federal Decree Law No. 45/2021 on Data Protection for cross-border transfers.

5. Sharing of Information

We may share your data with:

  • Payment processors (iyzico),

  • Shopify (e-commerce hosting),

  • Logistics partners for delivery,

  • Legal authorities when required by law.

We do not sell, rent, or trade your personal information.

6. Cookies

Our website uses cookies to enhance user experience. You may adjust your browser settings to refuse cookies; however, some parts of the site may not function properly.

7. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access or request deletion of your personal data,

  • Request correction or limitation of processing,

  • Withdraw consent,

  • File a complaint with your local data protection authority.

To exercise your rights, contact us at mikos@mikosstore.com.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Contact Us

Mikos Store Grup İç ve Dış Ticaret Limited Şirketi
Nispetiye Mah. Gazi Güçnar Sok. Uygur İş Merkezi No: 4 İç Kapı No: 2, 34340 Beşiktaş / Istanbul, Türkiye
Email: mikos@mikosstore.com